QUESTIONS & ANSWERS

Exchange knowledge base.

Practical answers about identity, practice, funding, business workflows and the current Exchange release.

12 answers

What can I do on Hybrid Exchange today?

Research the crypto catalogue, compare published prices, set browser-local alerts, sign in with Hybrid ID, and explore personal and business demos or guided practice. Live trading, deposits and withdrawals are not enabled.

See release availability
Do I need a new account to use Hybrid Exchange?

Use your existing Hybrid ID through Continue with Hybrid ID. The demos and guided simulator can be explored without signing in. New-account availability is managed by Hybrid ID.

Continue with Hybrid ID
Where do I manage my profile and security?

Hybrid ID manages your identity, profile, authentication and sessions. Exchange manages its own workspace and future exchange activity. Sign-in does not itself establish product eligibility or business permissions.

Manage your Hybrid ID
Is the simulator connected to Testnet?

Not yet. It is a guided design preview with fictional funds and simulated outcomes. Each exercise begins with its own 10,000 USDC practice balance. Genuine isolated Testnet execution will be connected later.

Explore guided practice
Will my practice progress be saved?

Practice progress remains in browser memory while you navigate the preview. Refreshing or leaving the preview clears it. Restart clears the current exercise; Reset session also clears completion markers. Practice data is separate from your real account.

Open the simulator
Can I deposit or withdraw real funds?

No. Funding screens use fictional examples and do not provide usable deposit addresses or send transfers. Supported networks and funding controls will be published with the connected service.

Review funding availability
Are the market prices and fees live?

The public market monitor shows the full Hybrid Core registry. BTC, Ethereum mainnet, SOL, ADA, DOGE and LTC have streamed USD composite midpoints; other mapped references refresh every 30 seconds. Source timestamps and freshness labels remain visible. Prices, listings, balances and fees inside the demos remain fictional. Neither is an executable Hybrid quote or a published Exchange fee schedule.

Understand market reference data
Does sign-in give me a business role?

No. Organisation membership, permissions and approval requirements are separate from Hybrid ID sign-in. Business demos use fictional team members to illustrate these controls.

Explore the business experience
Who handles a trade requested by Hybrid Banking?

The Exchange is the intended authority for validation, execution and liquidity-provider connections. Banking and other Hybrid applications request execution from the Exchange. The current demos illustrate this responsibility without submitting live requests.

See the integration model
Is a filled trade the same as a verified chain record?

No. Execution, settlement, durable Chain recording and Explorer proof verification are separate stages. The simulator illustrates those stages but creates no chain record or cryptographic proof.

Practise the evidence journey
Can I trade equities, yield swaps or barrier products?

These products are planned. Their current pages demonstrate review layouts. Instrument terms, eligibility, disclosures, pricing and execution must be connected before an executable offer is available.

Compare product availability
How do I report a problem or ask about an integration?

Start with the support guide for sign-in, preview and business questions. It links to the existing Hybrid-Chain contact page for enquiries. There is no Exchange ticket form or response-time promise in this release.

Open support guide